Adam Grant, author of Originals (2016),
is described in the forward as an “informed optimist who offers insights and
advice about how anyone – at home, at work, in the community – can make the world
a better place.” (p. ix) Grant’s perspective complements another book I
recently read/reviewed, The RationalOptimist (Ridley, 2010). The two books make good companions in a 21st
century environment where innovation is so important.
Sometimes we think of innovation as mastery or expertise. By
contrast, Grant invites us into a world where change is nurtured through
breadth of perspective. The book is filled with examples of how new ideas
bubbled up and became useful and marketable. One example is Warby Parker, a
business that offers on-line eyewear. The creators of Warby Parker knew that
the typical response to something like the expense of eyewear is resignation –
an unwillingness to question, challenge, or do anything to address the problem
of prohibitive cost. Although many saw their venture as doomed from the start,
the creators found ways to overcome the blocks to the very personal and
necessary purchase of eyewear – and doing it on-line for both convenience and
cost purposes.
In order to overcome the resignation or acquiescence that
discourages taking action, Grant proposes that innovation is borne of
curiosity, a vuju de that allows us
to see something familiar but with a fresh perspective (p.6). An example of
vuju de drawn from social change is the women’s suffrage movement. For decades
and generations women had accepted their diminished position in life as “just
how it is” but suffrage brought the fresh perspective that the role ascribed to
women was simply man-made and that it could be changed.
The problem with cultivating originality is that it is
inconvenient – to teachers, peers, bosses, or anyone who prefers the comfort of
accepted protocol or routine. Especially when achievement is placed as a high
value, originality is thwarted because our desire to succeed encourages us to
seek the easy and predictable way of looking good to those around us.
Originality doesn’t require extreme risk taking but, instead, a comfort with
some doubt that pushes us to work harder and be persistent in creating
something that will be successful and lasting. In fact, “The more successful
people have been in the past, the worse they perform when they enter a new
environment.” (p. 53)
What are the things that are most often associated with
people who are original in their thoughts and actions? The first is that they
are more involved in the arts – music, sculpting, writing, performing (p. 46).
The second characteristic of originals is that they lived abroad for an
extended period – not traveled, not short-term study, but lived abroad in a
culture very different than their own (p. 48). Originals tend also to be later
or last-born children, a result of the impact of sibling rivalry and
differences in the ways parents raise later-borns. In an organization setting,
originals are people who not only champion new ideas but also they are people
who have earned their stripes as being somewhat eccentric and idiosyncratic. A
counter-intuitive pattern among originals is that they sometimes procrastinate;
strangely enough, procrastinating allows the original to consider a wider range
of approaches through daydreaming, questioning, and experimenting. Lastly,
originals are more likely to be experimental rather than conceptual innovators,
meaning that it isn’t just about the “up in the clouds” ideas but more about
trying something, learning from mistakes, and working toward a better solution. Rather than leave you hanging, Grant provides a number of helpful ideas about how to attract, interview, and hire originals.
Originals debunks
a number of myths about how to make original contributions in a variety of ways
– business, social justice, political innovation, and others. That we need
originals in the modern day is indisputable; it’s a matter of looking within
ourselves to see if we have or can cultivate a perspective that brings that
special originality to various problems that yearn for solutions. If any group
or organization seeks to support originality, leaders will need to understand
that originals or “’shapers’ are independent thinkers; curious, non-conforming,
and rebellious” (p. 208). Rather than leaders
succumbing to fear of failure when an original pushes the organization to do
something different, realize that “Fear forces you to prepare more rigorously
and see potential problems more quickly” (p. 214), an insurance plan that most
organizations would love to acquire.
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