Grant - Think Again

Adam Grant's Think Again (2021) asserts the central thesis that sometimes our first response or intuition is incorrect. Further, because errors are more common on first-blush, leaders and constituents need to adopt strategies that can help to critically examine and thereby come to better plans to respond.

The common approaches to arguing issues on which we disagree are the preacher, prosecutor, politician, or the scientist. The preacher mode is invoked when sacred beliefs are in jeopardy. The prosecutor mode is activated when we recognize flaws in others' reasoning. The politician mode is used when we seek to win over the opposition. Grant's proposition is that we would make better decisions if we abandoned the first three strategies and, instead, cultivate a more scientific approach motivated by the search for truth and utilizing experiments to test hypotheses and discover new knowledge. "Scientific thinking favors humility over pride, doubt over certainty, curiosity over closure" (Locator 437). The antidote to arrogance, which Grant characterizes as "ignorance plus conviction" (Locator 653) is humility, a word derived from the Latin root meaning, "from the earth," or being grounded.

A very interesting assertion in relation to the current political strategy of the Trump administration is that "skilled negotiators rarely went on offense or defense. Instead, they expressed curiosity with questions like 'So you don't see any merit in this proposal at all?" (Locator 1462) Perhaps negotiations in Washington and around the world would be different if this approach were embraced.

How to apply scientific thinking is then examined in the broader sections of Grant's book, labeled individual rethinking, interpersonal rethinking, and collective rethinking. Spoiler alert - the best thinking and highlights of Think Again are summarized in the Epilogue of "Actions for impact" and in Grant's own book summary.

The following quote directly addresses the dilemma faced in leadership:

It's easy to see the appeal of a confident leader who offers a clear vision, a strong plan, and a definitive forecast for the future. But in times of crisis as well as times of prosperity, what we need more is a leader who accepts uncertainty, acknowledges mistakes, learns from others, and rethinks plans (Locator 3428).

The advice on how to cultivate this kind of leadership from Grant's "Action for Impact" include:

Individual rethinking:

1. Think like a scientist
2. Define your identity in terms of values, not opinions
3. Seek out information that goes against your views
4. Beware of getting stranded on the summit of Mount Stupid
5. Harness the benefits of doubt
6. Embrace the joy of being wrong
7. Learn something new from each person you meet
8. Build a challenge network, not just a support network
9. Don't shy away from constructive conflict

Interpersonal rethinking:

1. Ask better questions
2. Practice the art of persuasive listening
3. Question how rather than why
4. Ask "What evidence would change your mind?"
5. Ask how people originally formed an opinion
6. Acknowledge common ground
7. Remember that less is often more
8. Reinforce freedom of choice
9. Have a conversation about the conversation

Collective rethinking:

1. Have more nuanced conversations
2. Don't shy away from caveats and contingencies
3. Expand your emotional range
4. Have a weekly myth-busting discussion at dinner
5. Invite kids to do multiple drafts and seek feedback from others
6. Stop asking kids what they want to be when they grow up
7. Abandon best practices
8. Establish psychological safety
9. Keep a rethinking scorecard
10. Throw out the ten-year plan
11. Rethink your actions, not just your surroundings
12. Schedule a life checkup
13. Make time to THINK AGAIN

At the core of these recommendations are intellectual humility, curiosity, and the eagerness to explore perspectives that contrast with our own. My experience has taught me that there are those who are interested in this level of honesty and inquiry and others who are not. The key is determining who welcomes your curiosity and the "clearest sign of intellectual chemistry isn't agreeing with someone. It's enjoying your disagreement with them" (Locator 1133).